"Poo. I have questions!"

FAQs

Welcome! Got questions? We have answers to common questions! Have one not answered below? Contact us!

Product

Is Poo Paper USA made?
FAQ expand button

Yes! It is manufactured, printed, and sold from the upper Midwest!

Is Poo Paper a roll of toilet paper?
FAQ expand button

Nope, Poo Paper are individual, 6-inch round discs of dissolving paper with the image of your choice printed on them. You place a disc on the water in your toilet before you do your thing (#1 or #2).

Can I use Poo Paper like toilet paper?
FAQ expand button

We don't recommend using it to wipe your tush. It's thick, fairly rigid, and not-so-soft paper that dissolves in contact with moisture.

How long does Poo Paper last once it is placed in the toilet?
FAQ expand button

Poo Paper will auto-dissolve between 20-30 seconds once it is placed on the water. We thought that would be a good amount of time for you to "do your thing." If you'd like it to last longer, please let us know! We are always up for improving the paper!

Is Poo Paper eco friendly?
FAQ expand button

Yes! The paper and the ink we use are eco friendly! They are both also septic and RV friendly. Our paper is comprised of cellulose and other compostable ingredients. The wood pulp we use is sourced from FSC-certified forests. Our paper is compliant with 21 CFR 174-178 and 21 CFR 186 regulations regarding direct food contact. Our paper is free of micro-plastics.  

Is Poo Paper septic tank friendly?
FAQ expand button

Yep, it dissolves and doesn't leave anything behind to fill your septic tank.

Is Poo Paper RV friendly?
FAQ expand button

You betcha it is! It dissolves and doesn't leave anything behind to fill your waste tank with. Have fun while camping !

Is Poo Paper safe to ingest?
FAQ expand button

Yes, it is but we don't recommend it! If you or someone you know happens to eat some, no need to call the doctor. It may taste funny, but it won't make you feel funny or become funny (sorry!). But, of course, anything in large quantities is probably not good for your tummy. Our paper is comprised of cellulose and other compostable ingredients. The wood pulp we use is sourced from FSC-certified forests. Our paper is compliant with 21 CFR 174-178 and 21 CFR 186 regulations regarding direct food contact. Our paper is free of micro-plastics.    

Can I lick the Poo Paper?
FAQ expand button

Yeeea, you can... It is safe to do but we don't recommend it (unless you're into that sort of thing. We don't judge!). Note that getting any moisture on the paper will start the dissolving process.

Is Poo Paper family owned and run?
FAQ expand button

Yep, it is family owned and run with love and lots of laughs!

Ordering

How much do the Poo Paper packs cost?
FAQ expand button

5 disc pack = $5
10 disc pack = $8.99
15 disc pack = $12.99
20 disc pack = $15.99
25 disc pack = $17.99

We can also create larger packs, just reach out to us with your request!

Shipping is normally $1 but there is free shipping for orders over $15!

What are the image requirements when I upload my own picture?
FAQ expand button

Pictures taken with modern mobile devices (handheld and tablet) will work as is, but you are welcome to crop the picture as desired before uploading to PooPaper.com. The same is true for pictures taken with digital cameras. In general, if an image has been manipulated (e.g., resized, cropped) minimum requirements for optimal print quality is for it to be at least 3 inches tall and 150 dpi.

Why do I need to place separate orders for different images?
FAQ expand button

We have separate check-outs for each order because this allows us to support a mix of single orders and monthly auto-delivery orders, and also support situations where there are different delivery addresses (such as for gifts). We appreciate your orders and hope it is not too much of an inconvenience!

Can I place an order with different images at the same time?
FAQ expand button

Yep, but you will need to submit each image as a separate order. This allows us to support a mix of single orders and monthly auto-delivery orders, and also support situations where there are different delivery addresses (such as for gifts). We appreciate your orders and hope it is not too much of an inconvenience!

How does the monthly auto-delivery work?
FAQ expand button

We are glad you asked! If you select the monthly auto-delivery option during the check-out process, we will repeat that order each month. We print and send the monthly subscription orders within the first few days of each month. You can cancel the audo-delivery at any time.  

What if I want more sheets per pack than is currently offered?
FAQ expand button

We can definitely support orders larger than 25 sheets per pack! Please reach out to us at: orders@poopaper.com

Shipping

Do you ship outside of the USA?
FAQ expand button

Currently we are only shipping to USA addresses. International shipping is coming soon! We apologize for the inconvenience and greatly appreciate that you'd like to send our product worldwide. Please subscribe to our newsletter to stay in touch and know when we are shipping internationally.

What shipping service is used?
FAQ expand button

For domestic USA shipments we utilize the USPS (United States Postal Service).

Do you offer free shipping?
FAQ expand button

We have flat rate shipping of $1.00 USD for orders up to $15. After that, shipping is free!

Billing

Where is my credit card info stored?
FAQ expand button

We integrate with Stripe (the most common e-commerce payment processor) and do not store any payment info on any of our systems. If you need to add/change your credit card information, you will need to make the changes yourself in your Poo Paper account since our team is not able to see/access full payment details.

Support

How do I get in contact with you?
FAQ expand button

We are here to help! Please reach out to us via our Contact Page. We should answer your questions within 24 hours except over weekends and holidays. Our team is available Monday through Friday from 8:00 AM to 8:00 PM (Eastern Time) .

Still have questions?

We want to answer them! Contact us via the button below!

Poo Paper logo - orange
Join Our Community!
Join our newsletter to stay up to date on features and releases.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
By subscribing you agree to our Privacy Policy and provide consent to receive updates from our company.
© Copyright 2024 by Clean Fun LLC. All Rights Reserved | Made in the USA 🇺🇸